Delivery & Collections

What are my delivery and collection options?

Where is my order?

How can I arrange a delivery with specific instructions?

How do I change my delivery address?

Can I send my order to a different address after it has been dispatched?

What should I do if my order isn’t delivered?

Returns & Refunds

What is your return policy?

How do I initiate a return?

Is there a charge for returning an order?

Your orders

How do I place an order?

What happens after a order is made?

Is it possible to cancel my order?

Can I amend my order?

One or more items are missing from my order

Payments & gift vouchers

What payment methods do you accept?

When is payment taken off my card?

Why has my card payment failed?